|Product Code||A (mm)||B (mm)||C (mm)||D (mm)||E (mm)||F (mm)||Rope diameter (mm)||Weight (kg)|
Please Note: Delivery prices quoted are excluding VAT.
England, Wales, Scottish Lowlands :
|Order Weight (Kg)||Order value||1-5 Day Delivery||Next Day Delivery|
|0-19.99||Up to £500||£8.50||£12.50|
|20-29.99||Up to £500||£12.00||£15.00|
|30-49.00||Up to £500||£20.00||£25.00|
|50-74.99||Up to £500||£27.00||£35.00|
|75-99.99||Up to £500||£37.00||£45.00|
|100+||Up to £500||£40.00||£55.00|
|Other UK areas (4-7 day delivery):|
|Order Weight (Kg)||Highlands & Islands||Isle of Man & Scilly Isles|
Deliveries are made from Monday to Friday excluding Bank Holidays.
Next Day Carriage : Express Delivery is available in mainland England, Wales & Scottish Lowlands. Please use the drop down menu under Shipping Options and select Express Delivery. The following timing cut-offs apply to Express Delivery orders :
1-5 Day Mainland Delivery : Orders placed before 1pm should arrive within 1-5 working days from the date of the order. Orders placed after 1pm will be should arrive within 1-5 working days from the day after the order.
Non-standard areas : Please allow 7 working days from clearance of payment for delivery. Typically this is much quicker.
International/Channel Islands Deliveries : Unfortunately we do not ship to the Channel Islands or abroad.
Northern Ireland : From 2021, unfortunately we will no longer be able to deliver to Northern Ireland
Pallets : NB Orders that have to be shipped on pallets can only be delivered to consistently manned sites.
COVID-19 UPDATE Whilst we guarantee same day dispatch for our Express Delivery Service orders placed before 1.30pm, all couriers are continuing to struggle with the extra workload and we are finding that their Next Day success rate is currently at about 90%. Unfortunately this is beyond our control in the current climate.
LATE ORDERS :
If you have not received an order within the time estimated in your order acknowledgement email, please contact us ASAP. Couriers will investigate lost orders for a maximum of 14 days after expected delivery date.
DAMAGED, SHORT AND INCORRECT ORDERS :
Please check your order upon delivery. Damaged deliveries must be reported immediately. Short/incorrect orders must be reported within 7 working days.
Goods Returned :
Because you are buying the Goods by mail order, you have a right of cancellation. If so, these are the terms that apply:
1 You must tell us you wish to cancel within 7 days from your receipt of the Goods. Please call us on 01460 220906 or use the contact us page for details of our returns procedure and address.
2 In any event, you may not cancel/return orders for specially commissioned or cut lengths of goods. We are also unable to accept returns of certified goods as we are not be able to verify how the goods have been stored or if they have been used.
3 The Goods must be returned to us within 21 days of your telling us you wish to cancel, and must be:
3.1 with both goods and all packaging in their original condition.
3.2 securely wrapped.
3.3 with the delivery slip included.
3.4 at your risk and cost.
4 After the Goods have been received, your credit/debit card/Paypal will be credited with the full purchase price of the goods returned no later than 30 days from the date of receipt.
5 If you do not return the Goods, you are still liable to the Supplier for the cost.
6 The Supplier is under no obligation to collect or recover Goods from you, but if this is done, all costs will be payable by you the consumer.
We now accept most credit and credit cards. Payment is made via Sage pay.
Today Sage Pay process millions of secure payments each month
Security is a priority:
Sage Pay Has the highest level of card data security (PCI DSS Level 1 compliant) so our customers can trade with peace of mind and you the shopper are protected against fraud.
Or Pay Pal
We now accept payment by Paypal just use the Paypal button on the checkout page, its as easy as that!
"Fighting fraud, its what we do best" as to quote PayPal,
PayPal delivers one of the most secure payment platforms in the world. After more than a decade as a leader in on-line payments, PayPal have learned a thing or two about keeping your information safer.
PayPal uses fraud protection technology that monitors transactions for suspicious activity.
PayPal have a team of 2000 specialists, working to protect you from fraud and identity theft.
PayPal uses state of the art art encryption. Log in is by internet browsers running Secure Socket layer 3.0 (SSL). with an encryption key length of 168 bits (the highest level commercially available). PayPal store your personal information and ensure it's heavily guarded, both physically and electronically.
Which ever way you pay for your goods on our website you can be assured you and your data is in very safe hands.